Cancellations, Returns, Refunds and Exchanges
Most orders you place with Baby Pants enter the shipping process very quickly so we can get your items to you as soon as possible. Orders already in the shipping process cannot be modified or canceled.
Our return policies vary depending on the type of item you'd like to return. Most items purchased from Baby Pants are easily returned within 14 days of receipt of shipment. Be sure your items are in new, unused condition, ready for resale. Items will not be accepted when smoking odor is present on them. Items that have been washed or with the tags cut off will not be accepted. Authorization are valid for 30 days. Shipping and handling charges for returning, refunding or exchanging items is borne by the buyer. To ensure the safe return of the merchandise, items must be returned with a trackable shipping service. Refunds may take up to 30 days however in most cases it will be much faster than this.
Please be aware that many of our products will shrink when laundered. Please review the information with each product to determine the correct fit after laundering.
We may impose a 25% restocking fee and withhold the original shipping costs at our discretion. Certain items sold on this website will be deemed intimate apparel whenever there is a possiblity of contact with bodily fluids. These items are non-returnable for safety and sanitary reasons.
You must obtain authorization from Baby Pants before any item is returned. Please be sure to include your RMA number on the outside of your package.